This Privacy Policy explains how we collect and use information at Firescience.

If you have any questions or need further information regarding our Privacy Policy, please don’t hesitate to contact us.

Scope
This Privacy Policy applies to our online activities and governs the information collected and shared on our website (www.firescience.co.za). It does not apply to information collected offline or through other channels not related to this website. This policy was created using the assistance of the Free Privacy Policy Generator.

Consent
By using our website, you consent to the terms of this Privacy Policy and agree to abide by them.

Information We Collect
We may collect personal information from you in order to provide our services effectively. The specific types of information we collect and the reasons for collection will be clearly explained to you when we request such information.

When you directly contact us, we may receive additional information such as your name, email address, phone number, the content of your message, any attachments you send us, and any other information you choose to provide.

When registering for an Account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number.

How We Use Your Information
We collect and use the information we gather in the following ways:

• Providing, operating, and maintaining our website
• Improving and personalizing our website and its content
• Understanding and analyzing how you use our website
• Developing new products, services, features, and functionality
• Communicating with you directly or through our partners for customer service, updates, marketing, and promotional purposes
• Sending you emails
• Detecting and preventing fraudulent activities
• Log Files

Like many other websites, Firescience follows standard procedures that use log files. These files gather information when visitors access the website. The collected data may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not personally identifiable and is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information.

Cookies and Web Beacons
Firescience utilizes cookies to enhance your experience on our website. These cookies store information, such as your preferences and the pages you access or visit, to optimize your browsing experience. The information obtained is used to customize web page content based on your browser type and other relevant information. For further information on cookies, please refer to the Cookies article on the Generate Privacy Policy website.

Advertising Partners
Firescience may engage with advertising partners who utilize cookies and web beacons on our site. Each advertising partner has its own Privacy Policy regarding user data and practices. For your convenience, we have provided links to their respective Privacy Policies below:

Google: https://policies.google.com/technologies/ads

Third-Party Privacy Policies
Please note that Firescience’s Privacy Policy does not apply to third-party advertisers or websites. We encourage you to review the Privacy Policies of these third-party ad servers for detailed information, including their practices and instructions on opting out. You may disable cookies through your individual browser options. For specific instructions on managing cookies, please visit the respective browser’s website.

CCPA Privacy Rights (Do Not Sell My Personal Information)
If you are a California consumer, the California Consumer Privacy Act (CCPA) provides you with certain rights:

• The right to know the categories and specific pieces of personal data collected about you by a business.
• The right to request the deletion of personal data collected by a business.
• The right to opt-out of the sale of personal data by a business.
• If you wish to exercise any of these rights, please contact us. We have one month to respond to your request.

GDPR Data Protection Rights
We want to ensure that you are fully aware of your data protection rights. As a user, you are entitled to the following:

• The right to access: You have the right to request copies of your personal data. A small fee may be charged for this service.
• The right to rectification: You have the right to request corrections to any inaccurate information and completion of any incomplete information we hold about you.
• The right to erasure: You have the right to request the deletion of your personal data under certain conditions.
• The right to restrict processing: You have the right to request the restriction of processing your personal data under certain conditions.
• The right to object to processing: You have the right to object to the processing of your personal data under certain conditions.
• The right to data portability: You have the right to request the transfer of your data to another organization or directly to you, under certain conditions.
• To exercise any of these rights, please contact us. We have one month to respond to your request.

Children’s Information
Safeguarding children’s privacy while they use the internet is of utmost importance to us. We encourage parents, guardians, and caregivers to observe, participate in, and/or monitor and guide their children’s online activities.

Firescience does not knowingly collect Personal Identifiable Information from children under the age of 13. If you believe that your child has provided this kind of information on our website, please contact us immediately, and we will make every effort to promptly remove such information from our records.

Telephone: 021 976 0224
sales@firescience.co.za

42C Industrial Ring Road, Parow Industria, Cape Town, South Africa.